Orders

This section guides you through the implementation of the Global-e order fulfilment process using the Global-e Merchant Portal. Follow step-by-step procedures for a straightforward and clear understanding of the entire order processing flow.

​

Discover

• The order workflow and order status
• Process orders

​

Merchant Portal

This section includes screen descriptions related to Order management and their corresponding procedures. Global-e users have access to the following features:

​

Merchant

This section includes screen descriptions related to Order management and their corresponding procedures:

• View and find orders
• Amend orders
• Cancel an order
• Edit shipping details
• Perform replacements
• Perform refunds