AUS Merchants with Non-Global-e Carriers

When an international customer visits your site, Global‑e converts the price of your product to the customer’s currency. At checkout, the customer is presented with the financial details of the transaction:

The price of the product minus discounts
Shipping
Duties and taxes

After verifying the validity of the transaction, Global‑e collects the payment and the order is packed and shipped.

If you are shipping the products directly from your hub then the final title transfer takes place in the origin country, making this a domestic B2B sale.
If you are shipping from a Global-e hub, the final title transfer occurs when the goods arrive at the domestic Global-e hub.

Global‑ then converts the amount of the sale back to your currency and refunds you the amount of the sale, deducting relevant fees and subsidies. If you are using your own carriers then the shipping fee, plus duties and taxes (if paid for by the carrier), are included in the refund.

Duties and Taxes Process

Below is an example of the financial process that takes place when a customer purchases from a Merchant in Australia. Australian Merchant – Global-e Australia Deduct Australian GST

Product price in AUD = $110 ($ 100 + 10% GST) - exported from Australia
Shipping charged to customer: $5

Net product sale for Merchant: $100 Net after shipping subsidy: $95

Billing Period and Payment Terms

The reconciliation process typically takes place on a weekly basis and results in a comprehensive report of all Merchant sales for the week. Based on the report, Global-e pays the Merchant the sum of all products sold internationally during that week plus any relevant shipping, duties, and taxes, minus the agreed service fee. Global-e’s standard payment terms state that 100% of the net proceeds are paid weekly, up to two business days after the weekly reporting day. Global-e’s standard payment terms:

90% of the net proceeds are paid weekly, up to two business days from receipt of the invoice.
10% of net proceeds are paid monthly, up to seven days from the end of the month.

Invoicing

When the Reconciliation Report is generated, Global-e also provides Merchants with two invoices:

A self-billing invoice for sales-less refunds.
An invoice for Global-e’s services, fees, and any shipping subsidies.

To view the invoice go to the Global-e Merchant Portal > Merchants > Reports > Reconciliation Reports. Global-e’s Invoice for Services and Fee

Merchant’s Invoice for Net Sales

Global‑e Purchase Examples

The following two purchase examples offer a detailed look at the price conversion process. There are two types of price conversions:

Dynamic pricing - Global-e converts the customer currency on the website for the Merchant.
Fixed pricing - The Merchant gives Global-e the customer’s price in the customer’s currency and that information is fed into the website.

Australian Merchant – Japanese Customer Example of dynamic pricing

Australian Merchant – UK Customer Example of dynamic pricing

Australian Merchant – US Customer Example of fixed pricing

Reconciliation Report Example- AUS Merchants with Non-Global-e Carriers

Below is a sample Reconciliation Report with a breakdown of the services and fees for that week. For a list of all the report fields and their definitions, see Reconciliation Report. For a video describing the Reconciliation Report, see Video Overviews: Financial Flow & Weekly Reconciliation Report.

	Amount GST	GST	Amount Inc GST
Sales Total	$23528.85	$2352.89	$25881.74	Sales Example
Refunds Total	($2106.68)	($210.67)	($2317.35)	Refunds Example
Amount to Invoice	$21422.17	$2142.22	$23564.39
Service Fee	$1724.12	$172.41	$1896.53	7.0% ofSales Total
Service Fee Adjustment	$0.00	£0.00	$0.00
Shipping Subsidies	($729.95)	($73.00)	($802.95)	Shipping Example
Taxes Subsidization	($371.49)	$0.00	($371.49)
Handling Fee	$0.00	$0.00	$0.00
Returns	$14.97	$1.50	$16.47	Returns Example
Services and Fees	$607.71	$97.91	$705.62

Sales Total

Order Level

Sales Total on the Order Level Product Level

Sales total on the Product Level

Refunds Total

Lists all the refunds that were issued through Global‑e during the relevant period

Shipping Subsidies

Shipping prices are based on the actual weight that we received from the shipper or measured at our hub.

shipping costs are reconciled based on the date of the shipment

Returns

​Duties and Taxes Process

​Billing Period and Payment Terms

​Invoicing

​Global‑e Purchase Examples

​Reconciliation Report Example- AUS Merchants with Non-Global-e Carriers

​Sales Total

​Refunds Total

​Shipping Subsidies

​Returns

​Video Overviews: Financial Flow & Weekly Reconciliation Report

​Financial Flow

​Weekly Reconciliation Report