> ## Documentation Index
> Fetch the complete documentation index at: https://docs-pro.global-e.com/llms.txt
> Use this file to discover all available pages before exploring further.

# European Merchants with Non-Global-e Carriers

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      <img src="https://mintcdn.com/globale-pro/xVCfMCeeDxhz61Tt/images/uuid-39644233-7d1c-841f-de54-c0ff278ff07a.png?fit=max&auto=format&n=xVCfMCeeDxhz61Tt&q=85&s=68858cb4a2767e9eefbd19924734b807" width="860" height="329" data-path="images/uuid-39644233-7d1c-841f-de54-c0ff278ff07a.png" />
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    When an international customer visits your site, Global‑e converts the price of your product to the customer's currency.

    At checkout, the customer is presented with the financial details of the transaction:

    * The price of the product minus discounts
    * Shipping
    * Duties and taxes

    After verifying the validity of the transaction, Global‑e collects the payment and the order is packed and shipped.

    * If you are shipping the products directly from your hub then the final title transfer takes place in the origin country, making this a domestic B2B sale.
    * If you are shipping from a Global-e hub, the final title transfer occurs when the goods arrive at the domestic Global-e hub.

    Global‑e then converts the amount of the sale back to your currency and refunds you the amount of the sale, deducting relevant fees and subsidies.

    If you are using your own carriers then the shipping fee, plus duties and taxes (if paid for by the carrier), are included in the refund.
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## Duties and Taxes Process

Below are two examples of the financial process that takes place between EU Merchants and both EU and non-EU customers.

**EU Merchant- EU Customer**

Example: Intra EU “distance selling” to Germany (VAT = 19%)

* Product price in Europe = €121 (€100 + 21% VAT) - exported into the EU (Germany)
* Shipping charged to customer €5

<Frame>
  <img src="https://mintcdn.com/globale-pro/cLrr-9dqxvUqQ3eF/images/uuid-10781414-e5db-d1c8-9a93-d88a3b3ae6bc.png?fit=max&auto=format&n=cLrr-9dqxvUqQ3eF&q=85&s=164781f996563c71d4ec34248c3bad2e" width="956" height="371" data-path="images/uuid-10781414-e5db-d1c8-9a93-d88a3b3ae6bc.png" />
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Net product sale for Merchant: €100

Net including shipping: €105

**EU Merchant - Non-EU Customer**

Example: “Pocket” VAT outside the EU

* Product price in Europe = €121 (€100 + 21% VAT) - exported out of the EU
* Shipping charged to customer €5

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  <img src="https://mintcdn.com/globale-pro/Ur00Q-BwL5gi4PHb/images/uuid-e71ce19a-a921-02f5-bed4-ce04f66b631b.png?fit=max&auto=format&n=Ur00Q-BwL5gi4PHb&q=85&s=2ceabcdee00e15a10731d506060311a8" width="945" height="362" data-path="images/uuid-e71ce19a-a921-02f5-bed4-ce04f66b631b.png" />
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Net product sale for Merchant: €121

Net after shipping subsidy: €126

## Billing Period and Payment Terms

The reconciliation process typically takes place on a weekly basis and results in a comprehensive report of all Merchant sales for the week.

Based on the report, Global-e pays the Merchant the sum of all products sold internationally during that week plus any relevant shipping, duties, and taxes, minus the agreed service fee.

Global-e's standard payment terms:

* 80% of the net proceeds are paid weekly, up to two business days after the weekly reporting day.
* 20% of the net proceeds are paid seven days after the end of each calendar month.

## Invoicing

When the Reconciliation Report is generated, Global-e also provides Merchants with two invoices:

* A self-billing invoice for sales less refunds.
* An invoice for Global-e’s services, fees, and any shipping subsidies.

To view the invoice go to the Global-e Merchant Portal > Merchants > Reports > Reconciliation Reports.

**Invoice for Service and Fees**

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  <img src="https://mintcdn.com/globale-pro/03R8uscobgLW4hbM/images/uuid-a4aa148c-bd2b-10ce-8be0-ab8d83b38bde.png?fit=max&auto=format&n=03R8uscobgLW4hbM&q=85&s=46e259f26b0895e383201feeb34560bd" width="475" height="538" data-path="images/uuid-a4aa148c-bd2b-10ce-8be0-ab8d83b38bde.png" />
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**Credit Note for Net Sales**

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  <img src="https://mintcdn.com/globale-pro/ZZL9nUpH-VJskFgH/images/uuid-83af9d65-2890-653d-e9c8-30229efaa79a.png?fit=max&auto=format&n=ZZL9nUpH-VJskFgH&q=85&s=a3808c3f51bbe04059a58fa889e346eb" width="477" height="528" data-path="images/uuid-83af9d65-2890-653d-e9c8-30229efaa79a.png" />
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## Global-e Purchase Examples

The following two purchase examples offer a detailed look at the price conversion process.

There are two types of price conversions:

* **Dynamic pricing** - Global-e converts the customer currency on the website for the Merchant.
* **Fixed pricing** - The Merchant gives Global-e the customer's price in the customer's currency and that information is fed into the website.

**Dutch Merchant- EU customer**

Example of dynamic pricing

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  <img src="https://mintcdn.com/globale-pro/Ur00Q-BwL5gi4PHb/images/uuid-e7b06fee-dc55-ed5c-7af6-b086ffdef46f.png?fit=max&auto=format&n=Ur00Q-BwL5gi4PHb&q=85&s=0f0439412408ff3563367d214e235c73" width="1021" height="469" data-path="images/uuid-e7b06fee-dc55-ed5c-7af6-b086ffdef46f.png" />
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**Dutch Merchant- Non-EU customer**

Example of dynamic pricing

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  <img src="https://mintcdn.com/globale-pro/17UWSjmJmsIkZM82/images/uuid-c032a314-efd7-4f0a-0c07-cbcc1ed64970.png?fit=max&auto=format&n=17UWSjmJmsIkZM82&q=85&s=4ca08288e7196af6bb048ae313e82438" width="1031" height="447" data-path="images/uuid-c032a314-efd7-4f0a-0c07-cbcc1ed64970.png" />
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**Dutch Merchant- Swedish customer**

Example of Fixed Pricing

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  <img src="https://mintcdn.com/globale-pro/z_1NWH1VDGkrAUPj/images/uuid-663875b7-04a1-0cdc-48a1-a51cb98840a0.png?fit=max&auto=format&n=z_1NWH1VDGkrAUPj&q=85&s=d731b3f09ecfc5fe6fbffeb6f4a7f197" width="1074" height="446" data-path="images/uuid-663875b7-04a1-0cdc-48a1-a51cb98840a0.png" />
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## Reconciliation Report Example

Below is a sample Reconciliation Report with a breakdown of the services and fees for that week.

For a list of all the report fields and their definitions, see [Reconciliation Report](/reconciliation-report-overview).

|                             | Amount Excl. VAT | VAT          | Amount Incl. VAT |                                                                                  |
| --------------------------- | ---------------- | ------------ | ---------------- | -------------------------------------------------------------------------------- |
| Sales Total                 | €17108.55        | €3592.80     | €20701.35        | [Sales Example](/eur-merchants-with-non-global-e-carriers#sales-total)           |
| Refunds Total               | (€625.40)        | (€131.33)    | (€756.73)        | [Refunds Example](/eur-merchants-with-non-global-e-carriers#refunds-total)       |
| **Amount to Invoice**       | **€16483.15**    | **€3461.47** | **€19944.62**    |                                                                                  |
| Service Fee                 | €1262.55         | €265.14      | €1527.69         | 7% of Total Order Value                                                          |
| Shipping Subsidies (EU)     | (€390.42)        | (€81.99)     | (€472.41)        | [Shipping Example](/eur-merchants-with-non-global-e-carriers#shipping-subsidies) |
| Shipping Subsidies (Non-EU) | (€405.10)        | €0.00        | (€405.10)        |                                                                                  |
| Taxes Subsidization         | (€132.30)        | £0.00        | (€132.30)        |                                                                                  |
| Handling Fee                | €76.50           | €16.07       | €92.57           |                                                                                  |
| Returns                     | (€4.00)          | (€0.84)      | €4.84            | [Returns Example](/eur-merchants-with-non-global-e-carriers#returns)             |
| **Services and Fees**       | **€931.82**      | **€82.83**   | **€1014.65**     |                                                                                  |

### Sales Total

**Order Level**

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  <img src="https://mintcdn.com/globale-pro/ZZL9nUpH-VJskFgH/images/uuid-8055631c-6784-9694-1a46-6b4b5deb1277.png?fit=max&auto=format&n=ZZL9nUpH-VJskFgH&q=85&s=7c1dd95ef28066b1e4270b07869eea49" width="1536" height="177" data-path="images/uuid-8055631c-6784-9694-1a46-6b4b5deb1277.png" />
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*Sales Total on the Order Level*

**Product Level**

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  <img src="https://mintcdn.com/globale-pro/xVCfMCeeDxhz61Tt/images/uuid-45681d01-bd95-88f8-8a91-a4015eb83f8a.png?fit=max&auto=format&n=xVCfMCeeDxhz61Tt&q=85&s=720428dc867b508775fbe2fd4d907b47" width="1537" height="361" data-path="images/uuid-45681d01-bd95-88f8-8a91-a4015eb83f8a.png" />
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*Sales total on the Product Level*

### Refunds Total

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  <img src="https://mintcdn.com/globale-pro/03R8uscobgLW4hbM/images/uuid-8e3f4862-8bdd-de90-b8c3-889781e2033e.png?fit=max&auto=format&n=03R8uscobgLW4hbM&q=85&s=5d0a019a7830a36d8a555e8dd77e49a8" width="1538" height="140" data-path="images/uuid-8e3f4862-8bdd-de90-b8c3-889781e2033e.png" />
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*Lists all the refunds that were issued through Global‑e during the relevant period*

### Shipping Subsidies

Shipping prices are based on the actual weight that we received from the shipper or measured at our hub.

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  <img src="https://mintcdn.com/globale-pro/xVCfMCeeDxhz61Tt/images/uuid-4d2681d9-bced-ae9f-66d1-9de10cf606f7.png?fit=max&auto=format&n=xVCfMCeeDxhz61Tt&q=85&s=9b81078ad424ce5e4c64836db7838c7e" width="1537" height="162" data-path="images/uuid-4d2681d9-bced-ae9f-66d1-9de10cf606f7.png" />
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*shipping costs are reconciled based on the date of the shipment*

### Returns

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  <img src="https://mintcdn.com/globale-pro/DI7MhNRIGZmJisxS/images/uuid-dbd30617-2b13-e2e3-3364-73e6835dc0f1.png?fit=max&auto=format&n=DI7MhNRIGZmJisxS&q=85&s=8dbd6327bb999c5c5e36b7724570c9c3" width="1536" height="118" data-path="images/uuid-dbd30617-2b13-e2e3-3364-73e6835dc0f1.png" />
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*Includes the details of each returned parcel*