> ## Documentation Index
> Fetch the complete documentation index at: https://docs-pro.global-e.com/llms.txt
> Use this file to discover all available pages before exploring further.

# B2B Checkout

Global-e supports excluding merchants' B2B customers’ purchases in Global-e operated countries, by routing them to Shopify Payment. These orders are not handled by Global-e.

This feature must be enabled, if necessary, by the Global-e team. Please reach out to your Customer Success Manager to set it up if necessary.

<Note>
  The merchant must define Shipping rates for B2B customers, for Global-e operated countries. If no rates are defined, no shipping options will be displayed, and the checkout process will not be completed.
</Note>

## Prerequisites

To support B2B customers in Global-e operated countries, the merchant should set the following in Shopify Backoffice:

1. Verify that your store is configured for Shopify B2B customer support. Define the Shipping option rate, under the Global-e zone.
   1. In **Shopify Backoffice > Shipping and Delivery > General Shipping Rates**.
   2. Select **Global-e Shipping Rates**.
   3. Add Shipping Rates:

      1. Under Global-e Zone, on the Shipping Options page, click on **Add rate**.
      2. Add your B2B shipping rate in the following steps:
         1. Click **Use flat rate**.

         2. Change **Shipping Rate** to **custom**.

         3. Define the Rate name.

         4. Define the Price.

         5. Click **Done**.

      * The defined rate will be listed under the Global-e Zone.

## The Process

When a customer purchases on a Shopify Plus plan, in a Global-e-operated country, the system verifies whether it is a B2B customer. If it is defined as B2B, all Global-e experience is removed (logo, disclaimer, etc.), and the Checkout page displays only two fields:

* **Delivery method:** Only the B2B shipping rate configured in Shopify under the Global-e zone is available, with its rates.
* **Payment method:** Only payment methods offered by Shopify are listed.

<Warning>
  The Global-e **logo** and the **disclaimer** are removed from the Checkout page.
</Warning>